Privacy Policy

Last Updated: March 29, 2026

This Privacy Policy describes how Pest Control Pros ("we," "us," or "our") collects, uses, and shares information when you visit our website or contact us through our phone-based referral service. By using this site, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

• Contact information: Name, phone number, email address, and home address when provided.
• Call data: If you call the number displayed on this site, we may record that a call was made, its duration, and associated geographic information derived from your area code or GPS-assisted location data.
• Technical data: IP address, browser type, device type, referring URL, pages visited, and time spent on the site. This data is collected automatically via cookies and similar technologies.
• URL parameters: We use URL parameters (such as loc_physical_ms) to personalize your experience based on your geographic location. This data may be logged for analytics and performance tracking.

2. How We Use Your Information

We use collected information to:

• Connect you with pest control service providers in your area;
• Route and track inbound phone calls through our call tracking platform (Ringba);
• Personalize the content displayed on the site based on your location;
• Analyze site performance and improve our advertising campaigns;
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• Service providers: When you call through this site, your call may be connected to a pest control company that serves your area. That company may receive your phone number and geographic information.
• Call tracking: We use Ringba, a third-party call tracking platform, to route and log calls. Ringba may collect call metadata including your phone number and call duration in accordance with their own privacy policy.
• Analytics: We use analytics tools to understand how visitors use our site. These tools may collect data under their own privacy policies.
• Legal requirements: We may disclose your information if required by law, subpoena, or other legal process.

4. Call Recording

Calls made through this website may be recorded for quality assurance and training purposes. By calling the number on this site, you consent to the possibility that your call may be recorded. We will endeavor to announce recording at the start of calls where required by applicable state law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. These may include:

• Essential cookies: Required for the site to function, including session management.
• Analytics cookies: Used to understand traffic patterns and improve page performance.
• Advertising cookies: Used to track conversions from advertising platforms (such as Google Ads) and optimize campaign performance.

You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

6. Third-Party Links

This site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

7. Data Retention

We retain call data and site usage data for up to 24 months for analytics and compliance purposes. Contact information submitted through the site is retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, contact us at the email address below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the site after changes constitutes your acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy? Contact us at:
Pest Control Pros
Email: contact@pest-control-pros.net
Phone: (855) 752-1589